Refund and Cancellation Policy
Last updated on March 19th, 2024
1. General Policy
We strive to provide the best possible service to our customers. This refund policy outlines the terms and conditions for refunds and cancellations of our services.
2. No Refunds for Used Services
Please note that no refunds will be provided for services that have already been used or consumed. This includes but is not limited to:
- Completed consultations or sessions
- Downloaded or accessed digital content
- Used subscription periods
- Services that have been delivered as agreed
3. Cancellation Before Service Use
Cancellations made before the service is used may be eligible for a refund, subject to the following conditions:
- Request must be made within 24 hours of purchase
- Service must not have been accessed or used
- Valid reason for cancellation must be provided
4. Refund Process
If eligible for a refund, please note:
- Refunds will be processed within 5-7 business days
- Original payment method will be used for the refund
- Processing fees may be deducted from the refund amount
5. Exceptions
We reserve the right to make exceptions to this policy on a case-by-case basis. Any exceptions will be at our sole discretion and do not constitute a waiver of this policy for future cases.
6. Contact Us
If you have any questions about our refund policy or need to request a refund, please contact our support team at [email protected].
7. Changes to Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.
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