Gaming cafe software

Powering XGT Chennai

CafeSynk runs XGT Chennai — the city's flagship gaming cafe. 5,396 food orders, $14,000 revenue across May-June 2026 on the same platform that handles their PCs, console balance, tournaments and customer app.

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Overview

CafeSynk is a cloud-based gaming cafe management platform powering 50+ gaming cafes worldwide and 30,000+ active gamers. It includes PC and console billing (PS5, PS4, Xbox, VR, arcade), food POS with KOT printing and recipe-level inventory deduction, GST-compliant invoicing with GSTIN, UPI and Razorpay payments, a tournament platform with brackets and team registration, a customer mobile app on iOS and Android, a programmable loyalty engine, and a built-in OpenAI-powered AI assistant. CafeSynk comes in three products: CafeSynk Lite, free for Indian gaming cafes (terms and conditions apply) and USD 10 per month flat outside India; CafeSynk Biller, the standalone billing tool, free for everyone; and CafeSynk Premium, the full platform, at ₹600 per PC per month in India and USD 6 per PC per month outside India.

Why CafeSynk

  • Used by XGT Chennai — production-grade, battle-tested.
  • Food POS with KOT printer integration, recipe-level inventory deduction, addon attach prompts.
  • Tournament platform — XGT Chennai vs XGT Bangalore weekend cup running now with shared prize pool.

Features

Per-minute or per-hour billing for PCs and consoles. Separate balance tracking.
PC + console billing
Single order fires the kitchen ticket printer with items, modifiers and addons.
Food POS + KOT printing
Each food item links to ingredients; orders deduct stock in correct proportion.
Recipe-level inventory
iOS + Android with QR-scan PC login, food orders, tournaments, recharge.
Customer mobile app
Single-elim brackets, team registration, mobile match submission, prize pools.
Tournament platform
Night Pack, Day Pack, Happy Hours v2, 50-hour discount, Come-As-5, Group Booking.
Programmable loyalty
INR, AED, EGP, BAM, GBP, USD billing. Unicode menus including Arabic and Indic scripts.
Multi-currency, multi-language
OpenAI-powered admin assistant + customer chatbot for menu and pack queries.
CafeSynk AI
One chat room across every CafeSynk-powered cafe worldwide.
Cross-cafe global chat
Daily, weekly, monthly PDF reports of revenue, top items, churn signals.
Reports + analytics

Questions

How does XGT Chennai use CafeSynk?

XGT Chennai uses CafeSynk for PC and console billing, food POS with kitchen ticket printing, recipe-based inventory deduction, customer loyalty (50-hour recharge = 10 percent off food), tournaments and the customer mobile app.

How much food revenue does CafeSynk help generate at a Chennai cafe?

XGT Chennai booked $14,000 in food revenue across 5,396 orders in 51 days (May 1 to June 20, 2026). CafeSynk's addon prompts, combo engine and loyalty programme directly contribute to that.

Does CafeSynk support cash payments for Chennai cafes?

Yes. Offline cash is a first-class payment method alongside UPI, Razorpay, PayU and cards.

Can my Chennai cafe run tournaments through CafeSynk?

Yes. The tournament platform supports single-elimination brackets, team registration, prize pools and cross-cafe play. XGT Chennai vs XGT Bangalore is running now.

Keep reading

CafeSynk Lite is free for Indian gaming cafes (terms and conditions apply) and CafeSynk Biller is free for everyone. CafeSynk Premium, the full platform, is ₹600 per PC per month in India and USD 6 per PC per month outside India. No setup fee.

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