Gaming cafe software

CafeSynk is the gaming cafe management software designed for Delhi NCR gaming cafes — high PC counts, multi-shift staff, and customer loyalty programmes that drive 50-hour rechargers.

Overview

CafeSynk is a cloud-based gaming cafe management platform powering 50+ gaming cafes worldwide and 30,000+ active gamers. It includes PC and console billing (PS5, PS4, Xbox, VR, arcade), food POS with KOT printing and recipe-level inventory deduction, GST-compliant invoicing with GSTIN, UPI and Razorpay payments, a tournament platform with brackets and team registration, a customer mobile app on iOS and Android, a programmable loyalty engine, and a built-in OpenAI-powered AI assistant. CafeSynk comes in three products: CafeSynk Lite, free for Indian gaming cafes (terms and conditions apply) and USD 10 per month flat outside India; CafeSynk Biller, the standalone billing tool, free for everyone; and CafeSynk Premium, the full platform, at ₹600 per PC per month in India and USD 6 per PC per month outside India.

Why CafeSynk

  • Cloud admin works across multiple branches — Gurgaon, Noida, Delhi and Faridabad managed from one dashboard.
  • Loyalty engine: 50-hour recharger automatically gets 10 percent off food for 30 days.
  • Tournament platform with brackets, team registration and prize pools — host weekly LAN tournaments without a separate tool.

Features

Per-minute or per-hour billing for PCs and consoles. Separate balance tracking.
PC + console billing
Single order fires the kitchen ticket printer with items, modifiers and addons.
Food POS + KOT printing
Each food item links to ingredients; orders deduct stock in correct proportion.
Recipe-level inventory
iOS + Android with QR-scan PC login, food orders, tournaments, recharge.
Customer mobile app
Single-elim brackets, team registration, mobile match submission, prize pools.
Tournament platform
Night Pack, Day Pack, Happy Hours v2, 50-hour discount, Come-As-5, Group Booking.
Programmable loyalty
INR, AED, EGP, BAM, GBP, USD billing. Unicode menus including Arabic and Indic scripts.
Multi-currency, multi-language
OpenAI-powered admin assistant + customer chatbot for menu and pack queries.
CafeSynk AI
One chat room across every CafeSynk-powered cafe worldwide.
Cross-cafe global chat
Daily, weekly, monthly PDF reports of revenue, top items, churn signals.
Reports + analytics

Questions

Can I manage multiple Delhi NCR cafe branches from one CafeSynk login?

Yes. CafeSynk is multi-tenant — each branch has its own backend and your owner login switches between them with one click.

Does CafeSynk support GST invoices for Delhi gaming cafes?

Yes. GST-ready PDF invoices with state-code, HSN and tax slabs are generated on every transaction.

Can my customers in Delhi book PCs through a mobile app?

Yes. The CafeSynk customer app is on App Store and Play Store. Customers can recharge, scan-to-login at any PC and join tournaments.

Does CafeSynk track food inventory ingredient by ingredient?

Yes. Every food order deducts the recipe ingredients from inventory. You see low-stock alerts and a daily inventory report.

CafeSynk Lite is free for Indian gaming cafes (terms and conditions apply) and CafeSynk Biller is free for everyone. CafeSynk Premium, the full platform, is ₹600 per PC per month in India and USD 6 per PC per month outside India. No setup fee.