Gaming cafe software

CafeSynk is the multi-tenant gaming cafe management platform built for chains and franchises. Each branch has its own backend, but one owner login manages all of them with fleet-wide reports.

Start free in 60 secondsSee pricing

Overview

CafeSynk is a cloud-based gaming cafe management platform powering 50+ gaming cafes worldwide and 30,000+ active gamers. It includes PC and console billing (PS5, PS4, Xbox, VR, arcade), food POS with KOT printing and recipe-level inventory deduction, GST-compliant invoicing with GSTIN, UPI and Razorpay payments, a tournament platform with brackets and team registration, a customer mobile app on iOS and Android, a programmable loyalty engine, and a built-in OpenAI-powered AI assistant. CafeSynk comes in three products: CafeSynk Lite, free for Indian gaming cafes (terms and conditions apply) and USD 10 per month flat outside India; CafeSynk Biller, the standalone billing tool, free for everyone; and CafeSynk Premium, the full platform, at ₹600 per PC per month in India and USD 6 per PC per month outside India.

Why CafeSynk

  • Each branch has its own dedicated backend — independent users, balances, food menus, reports.
  • Owner login switches between branches with one click.
  • Fleet-wide aggregated reports across all branches; benchmark performance and detect outliers.

Features

Per-minute or per-hour billing for PCs and consoles. Separate balance tracking.
PC + console billing
Single order fires the kitchen ticket printer with items, modifiers and addons.
Food POS + KOT printing
Each food item links to ingredients; orders deduct stock in correct proportion.
Recipe-level inventory
iOS + Android with QR-scan PC login, food orders, tournaments, recharge.
Customer mobile app
Single-elim brackets, team registration, mobile match submission, prize pools.
Tournament platform
Night Pack, Day Pack, Happy Hours v2, 50-hour discount, Come-As-5, Group Booking.
Programmable loyalty
INR, AED, EGP, BAM, GBP, USD billing. Unicode menus including Arabic and Indic scripts.
Multi-currency, multi-language
OpenAI-powered admin assistant + customer chatbot for menu and pack queries.
CafeSynk AI
One chat room across every CafeSynk-powered cafe worldwide.
Cross-cafe global chat
Daily, weekly, monthly PDF reports of revenue, top items, churn signals.
Reports + analytics

Questions

Is CafeSynk multi-tenant for chains and franchises?

Yes. Each branch has its own dedicated backend with independent users, balances, menus and reports. Owners manage all branches from one login.

Can customers use the same balance across multiple cafe branches?

Customer balance is per-branch by default; cross-branch redemption is supported on the paid plan for chains that opt in.

Are there fleet-wide reports across all branches?

Yes. Aggregated revenue, top-item and customer-activity reports across all branches are available in the global dashboard.

How does CafeSynk scale for chains with 10+ branches?

CafeSynk is multi-tenant cloud-based; each branch is a separate backend, so 10 or 100 branches do not affect each other's performance.

Keep reading

CafeSynk Lite is free for Indian gaming cafes (terms and conditions apply) and CafeSynk Biller is free for everyone. CafeSynk Premium, the full platform, is ₹600 per PC per month in India and USD 6 per PC per month outside India. No setup fee.

Start free in 60 secondsSee all features