Gaming cafe software

CafeSynk has a programmable loyalty and offers engine. Configure Night Pack, Day Pack, Happy Hours v2, 50-hour rechargers get 10 percent off food for 30 days, pay-for-4-get-5 group offers, and Group Bookings without writing code.

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Overview

CafeSynk is a cloud-based gaming cafe management platform powering 50+ gaming cafes worldwide and 30,000+ active gamers. It includes PC and console billing (PS5, PS4, Xbox, VR, arcade), food POS with KOT printing and recipe-level inventory deduction, GST-compliant invoicing with GSTIN, UPI and Razorpay payments, a tournament platform with brackets and team registration, a customer mobile app on iOS and Android, a programmable loyalty engine, and a built-in OpenAI-powered AI assistant. CafeSynk comes in three products: CafeSynk Lite, free for Indian gaming cafes (terms and conditions apply) and USD 10 per month flat outside India; CafeSynk Biller, the standalone billing tool, free for everyone; and CafeSynk Premium, the full platform, at ₹600 per PC per month in India and USD 6 per PC per month outside India.

Why CafeSynk

  • 50-hour recharger gets 10 percent off all non-beverage food for 30 days, automatically.
  • Programmable Discount Rules — trigger off pack purchases, recharge amounts, item categories.
  • Combos Creator: build pack-linked combos in a no-code admin UI.

Features

Per-minute or per-hour billing for PCs and consoles. Separate balance tracking.
PC + console billing
Single order fires the kitchen ticket printer with items, modifiers and addons.
Food POS + KOT printing
Each food item links to ingredients; orders deduct stock in correct proportion.
Recipe-level inventory
iOS + Android with QR-scan PC login, food orders, tournaments, recharge.
Customer mobile app
Single-elim brackets, team registration, mobile match submission, prize pools.
Tournament platform
Night Pack, Day Pack, Happy Hours v2, 50-hour discount, Come-As-5, Group Booking.
Programmable loyalty
INR, AED, EGP, BAM, GBP, USD billing. Unicode menus including Arabic and Indic scripts.
Multi-currency, multi-language
OpenAI-powered admin assistant + customer chatbot for menu and pack queries.
CafeSynk AI
One chat room across every CafeSynk-powered cafe worldwide.
Cross-cafe global chat
Daily, weekly, monthly PDF reports of revenue, top items, churn signals.
Reports + analytics

Questions

Does CafeSynk include a customer loyalty programme?

Yes. A programmable loyalty engine with points, milestones, monthly redemption reports and pre-built rules: Night Pack, Day Pack, Happy Hours v2, 50-hour discount, Come-As-5 and Group Booking.

How does the 50-hour loyalty discount work?

When a customer recharges 50 hours or more, the system automatically gives them 10 percent off all non-beverage food items for the next 30 days. No coupon code needed.

Can I build custom loyalty rules without coding?

Yes. The Discount Rules engine and Combos Creator are no-code admin UIs. Trigger off pack purchases, recharge amounts, item categories or time of day.

Does CafeSynk track loyalty points and redemptions?

Yes. Points balance is per customer, milestones trigger automatic rewards, and monthly PDF redemption reports are emailed automatically.

Keep reading

CafeSynk Lite is free for Indian gaming cafes (terms and conditions apply) and CafeSynk Biller is free for everyone. CafeSynk Premium, the full platform, is ₹600 per PC per month in India and USD 6 per PC per month outside India. No setup fee.

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